Shipping Summary

What is Standard Delivery?

Available to  and  customers.

Standard Delivery is made by one driver with a 28-foot tractor trailer equipped with a lift-gate (elevator) at the rear. The lift-gate allows the driver to safely lower your furniture down from the truck on his or her own.

Using a hand-truck or dolly, the driver will wheel your furniture into your garage at a minimum and through the front door if feasible in the driver's judgment. If you live in an apartment building, a freight elevator is required to deliver above the ground floor.

This service does not include the unpacking of your furniture, taking the packaging away, or stairs beyond a few external that are manageable with a hand-truck. Please choose White Glove if you want any of these services.

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What is Super-Saver Delivery?

Available to  and  customers.

This method is the same as Standard Delivery (see above) except that you will need to help the driver take your furniture down off the back of the truck because the truck will not have a lift-gate. It is just as fast and less expensive because there is no lift-gate charge. 

IMPORTANT: To take advantage of this option, your delivery address must accommodate a 53-foot tractor-trailer. If not, please choose Standard or White Glove Delivery.

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What is White Glove Delivery?

Available to  customers.

This option is particularly useful to customers with several external stairs or internal stairs that must be traversed. It adds a day or two more in transit time.

Two delivery people will take your furniture to your room of your choice, up or down up to two flights of stairs as required. They will unpack it, position it, and remove the packaging. Please contact us or add a note to your order if you have more than two flights.

The delivery team does not install shelves, door glass, or accessories nor do they handle electronics. Please note that original packaging materials are required to utilize our return policy.

What will my furniture delivery cost?

 Delivery to the continental USA

The table below explains Standout Designs shipping charges to the continental United States. 

EAST
1st Furniture Item
(each add'l)
WEST
1st Furniture Item
(each add'l)
Super-Saver
Customer-Assisted
$199 ($50) $299 ($100)
Standard
Lift-Gate Truck
$259 ($50) $359 ($100)
White Glove
2-Person with stair carry
$379 ($100) $479 ($200)
Add the amount in parenthesis for each additional furniture piece.

Example: You live in NY and order a console plus two media towers.

Super-Saver is $299 ( $199 plus $50 for each of the two towers).

Additional Freight Charges May Apply in Limited Cases

Some hard to reach places (e.g. Martha's Vineyard and other islands, weather-ravaged areas) might be subject to extra charges imposed by our carrier. If this applies to your order, we will contact you to discuss the additional cost prior to charging or shipping your order.


  Delivery to Canada

The table below explains delivery charges to Canada. Rates are in US$.

Customs brokerage fees and local sales taxes are not included and are not collected by Standout Designs. 

EAST
1st Furniture Item
(each add'l)
WEST/NORTHEAST
1st Furniture Item
(each add'l)

Super-Saver
Customer-Assisted
$229 ($50) $329 ($100)
Standard
Lift-Gate Truck
$289 ($50) $389 ($100)    
Add the amount in parenthesis for each additional furniture piece.

Example: You live in Ontario and order a console plus two media towers.

Super-Saver is $329 ( $229 plus $50 for each of the two towers).

Additional Freight Charges May Apply in Limited Cases

Some remote locations may be subject to extra charges imposed by our carrier. If this applies to your order, we will contact you to discuss the additional cost prior to charging or shipping your order.

More Information About Brokerage Fees and Local Taxes

GST/PST is additional and is not collected by us. You must engage a broker to speed your furniture through customs. We recommend Pacific Customs Brokers Ltd. ("PCB") The fee for Standout customers is CA$110 plus a nominal credit card processing fee. You can contact PCB at 888-538-1566 for more information. We can also work with a different broker that you designate.

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Can you help me pick which delivery method is best for me?

Choose Super-Saver Delivery if ...

  • You don't mind helping the driver with unloading the furniture from the truck and possibly helping him or her get it into your home.
  • Your street can accommodate a 53-foot (full size) tractor-trailer. 

Choose Standard Delivery if ...

  • You prefer to not help the driver unload your furniture from the back of the truck (some assistance might be needed to get it into your home)
  • Your street cannot accommodate a 53-foot (full size) tractor-trailer.

Choose White Glove Delivery if ...

  • You have more than a few external stairs or need the furniture carried up or down internal stairs (two flights included in the fee)
  • You would like your furniture placed in your room of choice, unpacked, positioned and the packing materials taken away.
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