We hope that you will be 100% satisfied with your Standout purchase. If you are not fully satisfied, please contact us so that we can discuss your concerns. If you still wish to return an item, you can initiate the return within 7 calendar days of receipt for a furniture item and within 30 days for an accessory item.
You must retain all packing materials and repack the item as you received it in order. This is absolutely necessary for the items to make it back to our warehouse in resalable condition. Within 5 business days of receipt back to our warehouse, we will issue a refund of the purchase price paid not including shipping and less the value of any shipping discounts applied to your order.
You will also be responsible for return shipment charges. Furniture items must be returned via ABF Freight at regular ABF invoiced rate for the item(s) being returned. We will coordinate the pickup with you and ABF. Accessory items returned without furniture must be returned via UPS, FedEx or another carrier that provides for package tracking.