I was searching for a new TV/AV stand for my new 80’ Sony TV. It took me a while to find Standout Designs and their outstanding products. Their Web site is clean, simple and easy to navigate. Their on-line ordering process was straightforward. The BEST of all is their superb customer services (and their products of course). I had a couple questions on their products, and ran into some issues with the delivery company. The customer services team (Alan and Debra) went out of their way to proactively address and resolve them for me and kept me posted all the time. I really appreciate it and am very impressed.
The product I ordered is awesome and arrives safely (their packing is great). The design is simple, clean, and totally functional (details, details). The product (wood) quality is top rated. The setup process is very easy and only took us less than 30 mins. My wife and I love it as it goes very well with our AV equipment and the theme in our room. The whole purchase experience and the product are 5 stars across the board.
Better yet, all their products are “Made in USA”, which are so much more preferable and a priority in our shopping/purchases in general.|Arthur|Saratoga, CA|Haven EX Media Console
Free Threshold Delivery is included with your console purchase. It is performed by one person with a dolly or hand truck. You may need to help steady larger items (like the Haven EX 82w) on the dolly or hand truck.
White Glove Delivery cost varies with shipment weight. Starting at $150 for up to 240 pounds. Each additional 20 pounds (or portion thereof) is an additional $15.
White Glove Delivery is performed by one or two people depending on the size of the pieces ordered and whether or not flights of stairs are involved.
Need more info or have questions? See our Shipping & Delivery page. Or email, call, or chat with us! We'll be happy to discuss with you.
* In cases where our freight carrier charges a surcharge due to its difficulty in reaching a particular destination (e.g. an island), additional charges will apply. We will contact you in such cases to alert you to the charges, and if necessary, cancel the order.