It normally takes between 1 and 6 business days in transit for our freight carrier, ABF, to deliver to our customers from our Pennsylvania facility. Opting for our White Glove option typically adds another business day or two. As a rule of thumb, the further from PA the longer it takes.
This year, ABF's last working day before Christmas is December 23, 2014. Deliveries will not be made December 24. The estimated transit times that you can look up on any of our freight product pages is usually reasonably accurate. However, this time of year, increased shipping volume and inclement weather can lead to unexpected delays.
We will try to ship orders on the day received when received before 10 AM ET. Orders typically ship the following business day.
Please keep all of this in mind when ordering with the hope of receiving your Standout furniture in time for Christmas. Thank you for shopping with us!
Free Threshold Delivery is included with your console purchase. It is performed by one person with a dolly or hand truck. You may need to help steady larger items (like the Haven EX 82w) on the dolly or hand truck.
White Glove Delivery cost varies with shipment weight. Starting at $150 for up to 240 pounds. Each additional 20 pounds (or portion thereof) is an additional $15.
White Glove Delivery is performed by one or two people depending on the size of the pieces ordered and whether or not flights of stairs are involved.
Need more info or have questions? See our Shipping & Delivery page. Or email, call, or chat with us! We'll be happy to discuss with you.
* In cases where our freight carrier charges a surcharge due to its difficulty in reaching a particular destination (e.g. an island), additional charges will apply. We will contact you in such cases to alert you to the charges, and if necessary, cancel the order.