One thing that has set us apart — or made us Standout — since our founding in 2006 is our willingness to tweak our designs to fit the needs of specific customers. That is something our larger and often overseas-sourcing competitors do not and/or cannot do.
However, building a single special console comes at a cost. We need to make special parts and to provide special attention throughout the manufacturing process to that specific unit. Sometimes we need to purchase special packaging. Sometimes we need to program the CNC for just one part. Normally it demands the attention of one of our most skilled craftspeople. All of these things factor into the price of the custom piece, often putting a non-standard Standout out of reach of the customer.
We recently took a look back at the sorts of changes we have made over the years and saw some patterns. We then took a look at what we could do to make the most common requests easier for the shop and therefore more affordable to our customers. Out of this analysis comes our new Semi-Custom Console program that we are pleased to announce today!
You can order a Haven, Horizon, or Majestic console modified in any of these ways:
We have to enter the order on this end so we created a nifty survey to help us gather your requirements. You can find more information about this new program here:
Comments will be approved before showing up.
Free Threshold Delivery is included with your console purchase. It is performed by one person with a dolly or hand truck. You may need to help steady larger items (like the Haven EX 82w) on the dolly or hand truck.
White Glove Delivery cost varies with shipment weight. Starting at $150 for up to 240 pounds. Each additional 20 pounds (or portion thereof) is an additional $15.
White Glove Delivery is performed by one or two people depending on the size of the pieces ordered and whether or not flights of stairs are involved.
Need more info or have questions? See our Shipping & Delivery page. Or email, call, or chat with us! We'll be happy to discuss with you.
* In cases where our freight carrier charges a surcharge due to its difficulty in reaching a particular destination (e.g. an island), additional charges will apply. We will contact you in such cases to alert you to the charges, and if necessary, cancel the order.